The Seeing Eye

Puppy Raiser's Web Manual

The oldest existing guide dog school in the world, The Seeing Eye turned to BCS Interactive to create a web-based manual for puppy raisers – foster families who nurture and care for puppies until they’re ready to move on to formal guide-dog training.


user experience, design, custom application development, ADA compliance review and build, security token implementation

Building for Convenience and Readability

The Puppy Raiser's manual is designed to give always-up-to-date guidance on basic manners and commands, socialization practices and preparation for experiences that range from shopping and car rides, to visiting airports and boarding airplanes.


Starting from the basic application code, we employed a rigorous compliance process to ensure that the puppy raiser manual was clearly interpreted by screen readers and accessible to all types of individuals.


Taking inspiration from Medium, we designed a clean, logical user experience that works across devices to help readers focus and absorb information. An accordian-based table of contents gives quick access to any areas of the manual.


To secure the manual’s proprietary content, we placed it behind a password-protected login, and incorporated a web token, which prevents users from sharing the information across the web without permission.

“We just love how easily our puppy raisers can navigate through what is truly a throng of information! We could not be happier with the way our project was handled and turned out.”

Jaime Hanf // Puppy Development

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Summit, NJ 07901

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